Rules and Regulations
These regulations govern the procedures for participating in and utilizing iFlyACY.
ACY reserves the right to modify the membership and utilization procedures, as set forth below, at any time, safeguarding the rights already acquired by participants and not introducing changes that would reduce their participation during the period of validity of the Program.
Art. 1 - Conditions and Procedure of Participation
1.1 Participation in the iFlyACY loyalty program is subject to compliance with all terms and conditions contained in these regulations and is free of charge.
1.2 Members must be 18 years of age or older and at the time of enrollment.
1.3 To participate in the Program, applicants must have an iFlyACY Membership Card that is mailed to members who have successfully signed up for the iFlyACY program at www.acairport.com. Please allow 2-4 weeks for delivery. The membership card is personal and non transferable. Furthermore, a valid email address is necessary to access information in the reserved area of the website and to complete the enrollment process.
1.4 The individual cardholders guarantee that all the information they provide is correct and they are solely responsible for any incorrect data. In case of changes in email or mailing address, members may login to their account at www.acairport.com/iFlyACY any time to make necessary changes.
1.5 In the event that a new member would like to use their membership card, but has not received it in the mail, the cardholder may print and utilize a temporary membership card made available upon online enrollment. If a card is lost, stolen, or damaged, the cardholder should inform ACY by sending an email to iFlyACY@sjta.com and requesting a new one to be issued.
Art. 2 - Access to the Website and Reserved Area
2.1 Members may access the reserved area of the website to view iFlyACY current promotions and update personal information.
Art . 3 - Using the membership card
3.1 To take advantage of promotions, members will be required to show their iFlyACY card to each retailer at the time of purchase.
3.2 The iFlyACY Membership Card may not be used for discounts on the following product purchases:
Art. 4 - Rules of Conduct
4.1 iFlyACY member participation is subject to compliance with all of the conditions outlined in these Regulations.
4.2 iFlyACY prohibits disrespectful or demeaning behavior toward staff and personnel. ACY reserves the right to remove members from the program on the premise of this type of behavior.
Art. 5 - Withdrawal from the program
5.1 iFlyACY members may at any time withdraw from the passenger loyalty program with two easy steps. First, unsubscribe from the email newsletter by selecting the "unsubscribe" link at the bottom of the page. Then, please send an email to iFlyACY@acairport.com with a subject line "Unsubscribe".
5.2 Members that have decided to withdraw from the program will continue to be able to access the services provided by ACY reserved area of the website and receive the newsletters for which consent has already been given.
Art. 6 - Processing of personal data
6.1 - The processing of requested data is necessary to manage Members' participation in the program, to assign premium rewards and other advantages related to the program. ACY must have access to members' personal data for purposes strictly related and essential to the operation of the program. ACY data is secured and will not be shared with a third party.
6.2 Any refusal to provide all or part of the personal data requested, such as a complete mailing address, may prevent ACY from properly fulfilling program obligations. Personal data not marked by an asterisk (*), however, are provided on a voluntary basis and will have no effect on the enrollment process.
For questions or comments, contact iFlyACY at firstname.lastname@example.org