The organizational structure of the SJTA reflects the expanded services and facilities of the Authority as follows:
The Board of Commissioners – The Authority's responsibilities are carried out by a board of seven (7) Commissioners appointed by the Governor and two cabinet officers serving ex-officio: the Commissioner of Transportation and Commerce (a voting member), and the Commissioner of Economic Growth and Tourism (non-voting). The Executive Director reports to the Board of Commissioners.
The Executive Department is responsible for responding to community concerns, affirmative action issues, and establishing policy initiatives and goals to advance the Authority's mission. This is done in accordance with the SJTA's Core Values, current legislation, Executive Orders, and the context of its enabling legislation. The department is overseen by Interim Executive Director Frank F. Frankowski. Reporting directly to the Executive Department are: Doris McClinton, Affirmative Action Officer, Stephen Dougherty, Chief of Staff and Sharon Gordon, Deputy Executive Director.
Chief of Staff Stephen Dougherty oversees community relations and human resources.
The eight other departments, each headed by a Director, are as follows:
The Airport Department oversees airport operations including airfield standards and procedures, FAA regulation, terminal safety and security, airline tenant and business opportunities, facilitates the Port Authority of NY/NJ operations of the airport facility, maintenance and service to more than one million passengers who use the Atlantic City International Airport every year.
The Business Administration Department oversees business management, manages the Out of Home Advertising Program for billboards located on the Atlantic City Expressway, economic development, regulatory and legal issues, strategic planning and the South Jersey Transportation Planning Organization, or SJTPO.
The Engineering and Operations Department is responsible for the design and construction of capital projects while operating the Atlantic City Expressway. This includes (but is not limited to) maintenance and upkeep of the roadway, traveler information systems, runway and other airfield projects, environmental mitigation, maintenance of State Police operations for the Expressway, and the Emergency Service Patrol (ESP). Jeff Sabla, Chief Engineer oversees the department.
The Finance Department is responsible for the budget, capital program and all accounting; purchasing, and treasury functions of the Authority as well as payroll and debt management. It is also responsible for directing all financial transactions undertaken by the Authority such as debt issuance, refinancing, and long and short-term investments. Frank F. Frankowski, Director of Finance oversees the department.
The Information and Tolls Technology Department develops, operates, and maintains the software, hardware, and telecommunications systems of the SJTA. This is includes the electronic toll collection system, E-ZPass operations, finance and administrative information systems, and the Wide Area Network (WAN) that connects the facilities. Joel Falk, Director of Information and Tolls Technology, oversees the department.
The General Marketing / Communications Department informs the public of Authority news and progress handles all media relations. The department is responsible for the development of general SJTA events, general marketing and roadway advertising campaigns. The Communications department handles the release of public information, relays OPRA requests to the appropriate officer, and fosters public relations through events, publications, promotions, and outreach programs. Sharon Gordon, Deputy Executive Director oversees the department.
The Tourist Services Department is responsible for oversight of sub-contractor cash toll collection and toll operations staffing schedules. Additionally, the department obtains and produces the monthly statistical traffic summary and manages the toll violations program. Brenda Pierce, Director of Tourist Services, oversees the department.
The Transportation Services Department operates reverse-commute, journey to work transit routes to provide employment opportunities in those areas underserved by transit. The operations are funded by grants and employer contributions and serve Camden, Gloucester and Atlantic Counties. The Department also operates the SJTA's parking facilities and operates parking shuttles in some locations, including service at the Atlantic City International Airport.