The organizational structure of the SJTA reflects the expanded services and facilities of the Authority as follows:
The Board of Commissioners – The Authority's responsibilities are carried out by a board of seven (7) Commissioners appointed by the Governor and two cabinet officers serving ex-officio: the Commissioner of Transportation (a voting member), and the Commissioner of Economic Growth and Tourism (non-voting). The Executive Director reports to the Board of Commissioners.
The Executive Department is responsible for responding to community concerns, affirmative action issues, and establishing policy initiatives and goals to advance the Authority's mission. This is done in accordance with the SJTA's Core Values, current legislation, Executive Orders, and the context of its enabling legislation. The SJTA is also the administrative host to the South Jersey Transportation Planning Organization, or SJTPO. The department is overseen by Executive Director, Stephen F. Dougherty. Reporting directly to the Executive Department are: David Zappariello, Chief of Staff, Frank F. Frankowski, CFO/Treasurer and Director of Finance, Sharon L. Gordon, Deputy Executive Director of Administration, and Robert M. Damminger, Deputy Executive Director of Operations.
The eight other departments are as follows:
The Airport Department oversees airport operations including airfield standards and procedures, FAA regulation, terminal safety and security, airline tenant and business opportunities, facilitates the Port Authority of NY/NJ operations of the airport facility, and maintenance and service to more than one million passengers who use the Atlantic City International Airport every year. Timothy Kroll, Deputy Airport Director oversees the department.
The Business Administration Department oversees business management, human resources, manages the Out of Home Advertising Program for billboards located on the Atlantic City Expressway and economic development. Doris McClinton, Affirmative Action Officer reports to this department. Paul C. Heck, Director of Business Administration oversees the department.
The Engineering Department is responsible for the design and construction of capital projects and environmental mitigation on the the Atlantic City Expressway and the Atlantic City International Airport. Stephen M. Mazur, Director of Engineering and Chief Engineer oversees the department.
The Operations Department is responsible for operating the Atlantic City Expressway. This includes (but is not limited to) maintenance and upkeep of the roadway, traveler information systems, fleet, maintenance of State Police operations for the Expressway, and the Emergency Service Patrol (ESP). James Sullivan, Manager of Operations Support oversees this department.
The Finance Department is responsible for the budget, capital program and all accounting, purchasing, and treasury functions of the Authority as well as payroll and debt management. It is also responsible for directing all financial transactions undertaken by the Authority such as debt issuance, refinancing, and long and short-term investments. Frank F. Frankowski serves as CFO, Treasurer and Director of Finance.
The Information and Tolls Technology Department develops, operates, and maintains the software, hardware, and telecommunications systems of the SJTA. This includes the electronic toll collection system, E-ZPass operations, finance and administrative information systems, the Wide Area Network (WAN) that connects the facilities, oversight of sub-contractor cash toll collection and toll operations staffing schedules. Additionally, the department obtains and produces monthly statistical traffic summaries and manages the toll violations program. Joel T. Falk, Director of Information and Tolls Technology oversees the department.
The General Marketing / Communications Department informs the public of Authority news and handles all media relations. The department is responsible for the development of general SJTA events, general marketing and roadway advertising campaigns. The department also handles the release of public information, relays OPRA requests to the appropriate officer, and fosters public relations through events, publications, promotions, outreach programs and community relations. Sharon L. Gordon, Deputy Executive Director oversees the department.
The Transportation Services Department operates reverse-commute, journey to work transit routes to provide employment opportunities in those areas underserved by transit. The operations are funded by grants and employer contributions and serve Camden, Gloucester, Burlington, and Atlantic Counties. The Department also operates the SJTA's parking facilities and operates parking shuttles in some locations, including service at the Atlantic City International Airport. Robert M. Damminger, Deputy Executive Director oversees the department.