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1.  I missed the toll on the Atlantic City Expressway. What do I do?

Missed the toll? Don't despair. At the South Jersey Transportation Authority, we understand how difficult and confusing it can be at times to change lanes during periods of heavy traffic. 

There are two ways to correct this problem BUT YOU MUST DO SO WITHIN 48 HOURS OF MISSING THE TOLL:

- Pay the missed toll at either the Pleasantville Toll Plaza (Milepost 4) or Egg Harbor Toll Plaza (Milepost 16). Just let the attendant know you need to pay a missed toll. Remember to get a receipt as proof of payment.

Or

- Send a check or money order for the missed toll amount to:

SJTA

PO Box 351

Hammonton, NJ 08037

In the memo portion of the check/money order, simply write the date, the location of the missed toll, and the license number/state of the vehicle. Keep a copy of your check details as you may get a violation notice from E-ZPass while the payment is processing). SJTA staff will record your payment and can confirm payment to E-ZPass, if necessary.

Currently, we are unable to accept credit card payments (or any kind of electronic payment). If you have received a traffic summons issued by the New Jersey State Police for a toll violation and have an E-ZPass account, first contact the E-ZPass Service center at 1-888-288-6865 (or www.ezpassnj.com) to verify your account status. If your account is in “good standing,” contact the SJTA at 609-965-6060. Be prepared to provide your E-ZPass account number, proof of toll payment and the traffic summons number. This must be done prior to the court date listed on the traffic summons.

2.  I missed my toll and don’t have E-ZPass, now what?

Missed the toll? Don't despair. At the South Jersey Transportation Authority, we understand how difficult and confusing it can be at times to change lanes during periods of heavy traffic. 

There are two ways to correct this problem BUT YOU MUST DO SO WITHIN 48 HOURS OF MISSING THE TOLL:

- Pay the missed toll at either the Pleasantville Toll Plaza (Milepost 4) or Egg Harbor Toll Plaza (Milepost 16). Just let the attendant know you need to pay a missed toll. Remember to get a receipt as proof of payment.

Or

- Send a check or money order for the missed toll amount to:

SJTA

PO Box 351

Hammonton, NJ 08037

In the memo portion of the check/money order, simply write the date, the location of the missed toll, and the license number/state of the vehicle. Keep a copy of your check details as you may get a violation notice from E-ZPass while the payment is processing). SJTA staff will record your payment and can confirm payment to E-ZPass, if necessary.

Currently, we are unable to accept credit card payments (or any kind of electronic payment). If you have received a traffic summons issued by the New Jersey State Police for a toll violation and have an E-ZPass account, first contact the E-ZPass Service center at 1-888-288-6865 (or www.ezpassnj.com) to verify your account status. If your account is in “good standing,” contact the SJTA at 609-965-6060. Be prepared to provide your E-ZPass account number, proof of toll payment and the traffic summons number. This must be done prior to the court date listed on the traffic summons.

3.  I put the correct change in but still received a violation. What should I do? 

Simply fill out the E-ZPass Violation Reporting Form HERE and the matter will be promptly investigated.

4.  How do I register for E-ZPass?

Simply click here to register online or to print out an application to complete. Besides general information such as name, address, phone number and email address, you will need your license plate number and a method of E-ZPass payment, i.e., credit/debit card or direct debit (ACH).

5.  What is E-ZPass Plus?

E-ZPass® Plus allows you to use your E-ZPass® tag at authorized parking facilities. 

Your NJ E-ZPass® account will be debited for the parking fee less than $20. Parking Fees of $20 or more will be charged directly to the first Credit Card listed as a payment method on your account. Parking transactions will appear on your NJ E-ZPass® statement. 

To be eligible for E-ZPass® Plus, at least one Credit Card must be set up as a payment method on your NJ E-ZPass® account.

Click here https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

https://www.ezpassnj.com/vector/account/home/accountlogin.do

https://www.ezpassnj.com/vector/account/payment/updatepaymentmethods.do?val=false

to review the payment methods on your account.

To sign up for E-ZPass®, click Sign Up Now.

Use E-ZPass® Plus at the following locations:

• Newark Liberty International Airport, Newark, NJ
• LaGuardia Airport, NY, NY
• JFK International Airport, NY, NY
• Albany International Airport, Albany, NY

6.  Who do I contact if I have a general question?

You can reach E-ZPass by phone, email, mail or in-person at one of the three E-ZPass Customer Service Centers. Click here for more information.

7.  I didn’t register my vehicle with E-ZPass. Will I get a fine? 

Violations are generated automatically. If the E-ZPass electronic transponder in your vehicle did not read your activity through the toll plaza and you receive a violation, please go to the E-ZPass at website https://www.ezpassnj.com/en/home/index.shtml and click on the Invoice/Violations/Toll-by-Plate tab to make a payment.

8.  I use the Atlantic City Expressway a lot. Is there a discount program that can save me money? 

There is! It is called the Frequent User Plan. To qualify, all you need to do is use your E-ZPass tag at least 30 times during a 35-day period and the discount will be applied for the next 35 days. And the discount will continue as long as you meet the frequency requirement. You must sign up for the Frequency User Plan when you enroll for E-ZPass, or by calling the customer service center at 1-888-288-6865.

9.  I received a collection notice for not paying my tolls, what should I do now? 

Please call the New Jersey E-ZPass customer service center at 1-888-288-6865 and a representative can assist you. 

10.  I went through the toll booth and thought I had enough money for the toll, but I didn’t. What’s going to happen now? 

We do not accept partial toll payments.

There are two ways to correct this problem BUT YOU MUST DO SO WITHIN 48 HOURS OF MISSING THE TOLL:

- Pay the missed toll at either the Pleasantville Toll Plaza (Milepost 4) or Egg Harbor Toll Plaza (Milepost 16). Just let the attendant know you need to pay a missed toll. Remember to get a receipt as proof of payment.

Or

- Send a check or money order for the missed toll amount to:

SJTA

PO Box 351

Hammonton, NJ 08037

In the memo portion of the check/money order, simply write the date, the location of the missed toll, and the license number/state of the vehicle. Keep a copy of your check details as you may get a violation notice from E-ZPass while the payment is processing). SJTA staff will record your payment and can confirm payment to E-ZPass, if necessary.

Currently, we are unable to accept credit card payments (or any kind of electronic payment). If you have received a traffic summons issued by the New Jersey State Police for a toll violation and have an E-ZPass account, first contact the E-ZPass Service center at 1-888-288-6865 (or www.ezpassnj.com) to verify your account status. If your account is in “good standing,” contact the SJTA at 609-965-6060. Be prepared to provide your E-ZPass account number, proof of toll payment and the traffic summons number. This must be done prior to the court date listed on the traffic summons.

11.  I put money in the toll basket but the green light didn’t go on. Will I get a violation? 

The SJTA checks each toll basket at least once daily for proper operation. From time to time, for various reasons, money counting machinery does not count as quickly as we would like or otherwise malfunctions. Please only insert the correct amount of the toll and continue on if you don't receive the proper message or light.